Plumbing FAQ

Yes - we can and do provide a detailed written quote. On a lot of occasions when the job is only a small one we give a verbal quote, which you can sign off on our jobbing app when we arrive at your site.

A call out fee is really just to allow for some of the time travelling to your job site. When a Plumber invoices for his work by the hour, you should expect a fee that would account for at least 1/4 hour.

We keep it simple - no surprise fees, and all pricing is discussed before work begins. If you are outside of Albury-Wodonga Greater Cities, then there is a small travel charge per/km, of which we will also let you know in our quote.

Rates in regional areas usually range from $120 - $180 per hour, depending on the job and urgency.

We provide clear upfront quotes. If the job could be complex, to save you money we provide a best solution, along with a staged estimate, depending on outcomes.

Yes - All plumbing work in Australia must be done by a licensed plumber ? and Renopipe is fully licensed and insured.

Look for a licensed plumber with current insurance, clear quotes, and real local reviews.

In any online reviews, look for a ring of authenticity, to ensure they are not fake or AI generated. For example: do they list details, such as circumstances, times, what the problem was, what the plumber did etc.

Renopipe is based locally in Table Top. We are proudly rated by homeowners and businesses throughout Albury, Wodonga and the entire district.

We can - in most cases, but presently, when the problem is a complex one, this won't be as accurately or as quickly as a good technician can using electronic leak detection and or gas, to pinpoint even underground leaks. We will obtain that equipment soon, but for now, once we have scoped the problem, we will know whether that is needed, and if so will definitely refer you on to a business that can do this always keeping your cost efficiency foremost.

A faulty inlet or outlet valve is usually to blame. If it is simply the rubbers we replace them and test. Sometimes it is more economical to just replace the entire valve as these are usually not a whole lot more than the cost of the rubber kits. For example: an entire inlet valve is only about $25.00 whereas the rubber seal is around $4.00 We replace these same day in most cases.

Usually from a worn washer or cartridge. Even if you have changed the washers or replaced the cartridge recently, you may still have a problem, which will most likely be a worn or damaged tap body seating. In almost all cases we can repair or replace it quickly without needing a full tap change. To read further about this check out our blog on tap washers

Typically 10 - 15 years for electric storage water heaters and 12 - 20 years for gas instant and storage water heaters.

Yes — we supply and install electric, gas, and solar hot water systems from leading brands.

We prefer the all Australian 'SolarArk' which is so efficient, that it is one of the highest rating systems on the Renewable Energy Certificate scheme.

• If you have water at your cold water taps but no water at at your hot taps. Check that the inlet valve to the water heater is in the on position. This will be at the base of the water heater somewhere and will usually be marked as inlet on the heater itself.
• If you have water but it is just not hot, Check the power or gas supply.
• If it's Gas check that the isolation valve is on and that the isolation valve at the gas meter or top of gas bottles is on.
• If it's Electric check at the power board for the switch marked hws and make sure it is on (switch in up position).
• If those valves were ok, or you can't tell what type your system is, you definitely need to call a Plumber or Gasfitter.
• If those switches at the power board were off and did not flick straight back off when you turned them on, you are probably ok. If they did flick straight off you will need to call an Electrician.
• If you still have a problem - then your system may need servicing or replacement. Unsure? just give us a call anyway.

If you see a storage tank approx 1700mm tall and 600mm wide with an electrical conduit going into it near the bottom, you may have an Electric Storage water heater.

If you see a storage tank approx 1500-1900 tall and only 400-450mm wide with no electric conduit and either a flue pipe going up from the top, or a grill section about 100mm high at the top on the side facing outwards you may have a Gas Storage water heater.

If you see a box on the wall approx. 300mm wide and 500mm tall by 250mm deep, with three pipes coming out the bottom you may have a Gas Instant water heater.

Otherwise just Google the Brand and Model number from the compliance label on the side of the tank or just inside the service panel.

Every 1 - 2 years for safety and efficiency.

Yes - we handle the full installation, connection, and testing.

Yes - only plumbers with gas-fitting endorsements can legally install or repair gas appliances. Renopipe is licensed for LP Gas-Fitting.

After hours rates apply, but we always discuss costs upfront.

Burst pipes, blocked drains, overflowing toilets, no water, or gas leaks are all plumbing emergencies.

Yes — we handle emergency call-outs after 5:00 AM and before 9:00 PM, day or night across Albury, Wodonga and surrounds.

Yes — though it may require concrete cutting or pipe rerouting. Using tools such as cctv drain a camera or a mini fibre optic scope do also aid in providing the most efficient cost effective solution.

Yes — including fridge water lines, reverse osmosis, rainwater tank filters, under-sink filter systems and whole house filters.

Yes — we handle rough-in, fit-off, and all final fixtures.

Yes — including upgrades to meet health regulations. Quite often however, it is best to use the actual local service agent if you have an on site seconadry waste treatment system (like 'Ozzie Clean', 'Envirocycle', 'Taylex', Etc.

Absolutely — we can connect rain water tanks to toilets, gardens, and washing machines. We can also install, repair or replace your pumps and rainwater filters.

Yes — we service residential plumbing, water tank, and septic systems, for rural properties. In fact working in the smaller towns and rural properties is a favorite.

No — chemical cleaners can damage older pipes or even worse, they could harm you. Call us instead for a safe, lasting solution.

Yes — in fact I have over 45 years experience clearing drain problems, so it's not likely there will be one that I can't fix. I use various methods including, high-pressure water jetting and including in conjunction with a CCTV drain camera when needed.

Tree roots, fat build-up, or cracked pipes are common causes.

To read further about why and how drains block up and also what to do about it read our blog, can roots get into pvc pipes

Toilet pan filling higher and slower to go down, Toilet water sucking out of pan after flushing, A bad smell from drains, Gurgling noises etc. Read more on our blog about drain blockages.

From Renopipe - we give prompt Service, friendly effective Communication, quality Workmanship, sharp Diagnostic skills and innovative ideas. My motivation is the satisfaction of doing what I do as best as it can be done.

You know what it is you are looking for. If those things mentioned strike a cord with you then visit the About Renopipe page, or check Our Reviews page and make sure to click the button, 'Show All Reviews'

You can book your job online on our website, or just call or text us. 

Renopipe has online  booking on our home web page, our drain clearing page, and our contacts page. Simply click the button, and fill out a few necessary details in the online form — we’ll confirm your booking.

Yes — all workmanship and materials are guaranteed under Australian consumer law.

No we don't only work in Albury and Wodonga - In the past 3 years for example we have completed jobs as far North as West Wyalong and Griffith and South to Mt Beauty and Alexandra. We have helped clients with their plumbing problems from Tumbarumba and Harden in the East, to Deniliquin and Kyabram in the West. 

We proudly serve Albury, Thurgoona, Lavington, Jindera, Culcairn, Wodonga, Tallangatta, and surrounding rural districts. Check out Renopipe's Albury Wodonga Service Areas page or District Service Areas page for a full list.

You can just give me a call and ask, or go check out our Service Areas web page